about us

You will quickly learn that Dr. Knox is unrelenting in his pursuit to deliver the absolute best patient care. His curiosity and passion for learning and commitment to excellence feeds his desire to provide the newest, safest, and most cutting-edge treatments to patients. Regardless of Dr. Knox’s serious dedication to furthering education and teaching, he is also well known for his friendly and approachable bedside manners. Dr. Knox will always work with you to determine and develop a treatment plan that is best suited for your wants and needs. Although Dr. Knox has a busy reconstructive practice, he also runs an equally busy cosmetic practice for facial and hand rejuvenation in addition to breast and body contouring procedures.

Dr. Hatchell is the whole package marrying surgical skill and knowledge along with compassion, genuine patient concern, and kindness. She is a prolific researcher in areas of patient-reported outcomes and functional outcomes in reconstructive surgery. She currently serves as a Global Breast Surgery Specialty Lead for the ERAS Society, committed to optimizing operative efficiency and enhanced postoperative recovery. Dr. Hatchell is committed to providing only the best care to her patients. ‍ In addition to her reconstructive practice, Dr. Hatchell specializes in breast and body contouring procedures as well as gender reaffirming surgery. She believes in helping all her patients achieve the best possible versions of themselves.

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Although she is little in size, Christine can be found assisting in administrative duties around the clinic, helping coordinate patient consultations or phoning patients for appointments. No matter how you come into contact with Christine, you will remember her soft and gentle presence. She completed her Bachelors in Nursing at the University of Calgary in 2017, and strives every day to provide the best care to her patients. She believes that patients deserve nothing less than a safe and comfortable environment, therefore she is always working to achieve this.

Cindy is the administrative assistant to Dr. Alexandra Hatchell. Cindy started her career in plastic surgery in Edmonton in 2015, and she has just recently moved to Calgary to join our team. Having worked extensively with breast cancer patients on their reconstructive journey has been one of the most rewarding parts of her job. Building relationships with each patient getting to know their individual needs, makes all the difference in their recovery and makes her job very full filling.

Cynthia is a Registered Nurse with nearly 10 years of experience in plastic surgery and aesthetics. After she graduated from University of Calgary, and she began her career working with Dr. Yeung then shortly after also working on Burns, Plastics, Head and Neck Unit at Foothills Medical Centre. Throughout her nursing career, she has worn many hats, including aesthetic injector, laser specialist, and surgical coordinator. Today, she brings her clinical expertise and strategic insight to her role as our Clinical Operations and Business Development Manager, where she helps drive excellence in patient care and practice growth.

Czarinah is a Licensed Practical Nurse with an interest in hair restoration and medical aesthetics where her medical expertise can be combined with her refined sense of visual harmony to provide comprehensive care. In addition to the clinical exam rooms, Czarinah can occasionally be found at the front desk to help answer questions and schedule appointments or in the treatment room to provide you with a refreshing facial. On the weekends, Czarinah works on her business as a Certified Lash Technician.

Erica has always loved plastic surgery and how it can positively impact someone’s life. She has experience as an Operating Room Registered Nurse at the Foothills Medical Centre. She graduated from the University of Calgary with a Bachelor’s in Nursing in 2018. Whether scrubbing for surgery, providing cosmetic injections, or booking surgeries she ensures to provide patients with the best care. She believes strongly in collaborating with the patient, family, and the healthcare team to achieve positive patient outcomes. She loves being able to work in an environment that inspires artistic creativity as well as utilizing nursing judgement.

Grace serves as the administrative assistant to Dr. Peter Mankowski, bringing a unique blend of enthusiasm and expertise to her role. She began her career in medical administration within the hospital operating room, where her fascination with plastic surgery began. With a deep appreciation for aesthetics and the medical field, Grace finds immense joy in helping patients express themselves and embrace their self-confidence. Grace is a fun-loving and passionate individual focused on building personal connections with patients and guiding them through every step of their journey—from initial appointments to post-operative care. Her warm approach ensures that each patient feels supported and valued, making their experience both comforting and empowering.

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Jean's friendliness and natural humour will immediately welcome you into our space. Jean is a Licensed Practical Nurse and an integral part of our hair transplant team. Having worked as a Healthcare Aide and at the Tom Baker Cancer Centre, Jean is driven by her passion for helping others. Always eager to expand her knowledge, Jean is now also advancing her expertise in medical aesthetics, focusing on neuromodulators and hyaluronic acid (HA) fillers. With every step in her career, Jean’s focus remains on creating meaningful connections with patients and providing them with the highest quality care. She is thrilled to continue growing in the field of medical aesthetics and looks forward to helping people feel great in their own skin.

With over ten years of experience as a Medical Office Assistant (MOA) and a handful of years doubling as a clinic manager, Jenny has found her happy place as our Administrative and Human Resources Manager. From front-line connecting with our patients to back-end supporting our staff and clinic, her warm demeanor and keen understanding of both patient and employee needs create a nurturing yet impactful environment where everyone thrives.

Jho-Ann brings more than 15 years of experience as a Medical Office Assistant (MOA) in Plastic Surgery to the art&fact team. She relocated from Winnipeg to Calgary in 2022 to join the clinic as an MOA for Dr. Yeung and has since progressed into her current role as Administrative Manager. She remains committed to providing patients with exceptional care. Jho-Ann values continuous learning and takes pride in supporting both patients and the clinic with a dependable and thoughtful approach.

Jojo is a Front Desk Administrator with a strong background in healthcare, bringing valuable experience from her previous role as an emergency room unit clerk. Known for her organization, professionalism, and warm first impression, she ensures daily operations run smoothly while supporting both staff and visitors. Outside of work, she is a disciplined martial artist who holds a black belt in karate, and she is deeply passionate about animals, caring for them with her whole heart.

Dr. Yeung is a firm believer in creating personalized treatment plans unique to each of his patients. Whether for a second opinion on a complex hand case or performing a cancer deformity reconstruction, he is widely respected by his colleagues and is often sought out for his ability to be meticulous and realistic. When he is not performing reconstructive surgery, Dr. Yeung enjoys taking time to navigate through a multitude of body contouring procedures with his patients following massive weight loss. He recognizes and instills in his team that all patients are unparalleled in their own surgical journey. Above all Dr. Yeung is deeply committed to helping you achieve your individual goals and feeling your best.

A little glow-up in progress—bio coming soon!

Mariya is our dedicated and personable front desk administrator, who had relocated to the beautiful city of Calgary. Her professional journey has led her to the world of hair restoration and aesthetics. She is trained in SMP or better known as Scalp Micropigmentation, and can help you acheive the density and hairline you once had. As the first point of contact for our patients, Mariya takes a lot pride in maintaining a welcoming and efficient front desk, where she can leverage her calm and helpful demeanor to ensure that every individual's experience is positive and memorable. When she's not at the front desk, she working away in the back helping patients achieve their hair goals.

Mia is a Licensed Practical Nurse who began her career in mental health, working with patients through complex and emotionally demanding situations. This experience taught her the importance of building trust and providing steady, supportive care. She has since developed a genuine interest in plastic surgery and is excited to grow in this field, helping people feel more confident and empowered in their appearance. On her days off, Mia enjoys being an assistant coach for volleyball, a sport she played for many years and continues to stay connected with.

Dr. Heyns is deeply committed to understanding the unique needs and goals of each patient, empowering them to feel confident and supported throughout their journey. With a reputation for her kindness and compassionate care, she fosters a warm, welcoming environment where every patient feels heard and valued. Fellowship-trained in both breast and aesthetic surgery as well as hand and wrist surgery, Dr. Heyns brings a wealth of expertise in reconstructive procedures. She also specializes in breast and body contouring, gender-affirming care, and facial aesthetics, ensuring personalized care for every individual.

Milica is our cheerful and energetic administrative assistant. Her positive and vibrant personality makes her hard to miss when you step through the door of art&fact. With a background in psychology, Milica understands the importance of empathy and connection required to build a meaningful patient experience. Alongside her administrative expertise, she has a passion for marketing, which she creatively incorporates into her work. Outside the office, Milica loves to explore new marketing trends while looking for fresh ideas to bring back to her role. Whether she’s coordinating appointments or brainstorming new ways to engage patients, her goal is simple: to make every interaction a positive one!

Norrie is a results driven individual who adores helping her patients achieve their goals. She began her career in dentistry, but then she decided to pursue her passion in medical aesthetics and Plastic Surgery. She has since been in the industry for more than ten years. Norrie thrives on addressing each patient’s unique concerns through an individualized treatment plan. Norrie is an experienced Medical Aesthetician trained on various modalities and treatments (even ones we do not offer at the clinic), and can therefore provide you with the most comprehensive approach to achieve your goals.

Dr. Mankowski is a compassionate surgeon focussed on delivering high quality and long lasting results for his patients. Through his extensive work in breast reconstruction, body contouring and gender-affirming surgery, he excels in identifying unique patient needs. Dr. Mankowski aims for 100% patient satisfaction with careful pre-operative planning as well as ensuring smooth post-operative recoveries. Innovation and research play important roles in Dr.Mankowski’s mission to improve care for all Albertans. All are welcome to come and see Dr. Mankowski and he will take the time to meticulously explain treatment options, all while making you feel comfortable and confident.

As a Licensed Practical Nurse, Rebecca plays a role in supporting both patients and providers through the surgical journey. Before joining the world of aesthetics and plastic surgery, Rebecca worked in Urology at the Rockyview General Hospital where she gained valuable bedside nursing experience and developed a deep commitment to patient-centered care. Now thriving in a more specialized setting, she is excited to be part of a team that blends artistry with medicine. Always eager to grow professionally, Rebecca is expanding her knowledge in the field of medical aesthetics and remains passionate about helping people feel confident and comfortable in their own skin. Her dedication and warm approach makes her a valued member of the clinic.

Over the past 10 years in the operating room and 6 years in aesthetic medicine, Sarah has found the perfect balance within her roles in nursing. Her attention to detail and gentle touch ensures that each patient feels comfortable and special. Aging is an inevitable and beautiful part of life, but with a focus on aging gracefully and positively, Sarah works towards creating the best version of you. Sarah’s mission work and experience overseas has provided her with life skills and experience, and she can’t wait to be part of your journey.